Frequently asked questions

  Withdrawal

How can I withdraw?

Log in to your user panel

Then choose Funds> payment details.Click Upload payment details on the right side of the page, select the method you want to withdraw, specify the network type, and enter the destination wallet address.

Your request will be submitted in Pending mode. Once the request is approved, you can withdraw from the account.

After that: Transfer money from your trading account to your Fiat wallet.

To do this: In your user panel in the Funds section > Transfer Funds

Funds> Withdraw Funds

Check your wallet address and click Continue.

Select Fiat wallet as the source of money. Make your withdrawal.

Note that confirmation of withdrawals will be done within 24 working hours.

How do I withdraw through TopChange?

In your client area, select Payment Details from the Funds menu.

Click the Upload Payment Details button.

From the list, select the TopChange option, and in the Account number field, enter the wallet address of your dollar wallet in TopChange and click the Upload button.

Your request will be submitted in Pending mode. Once the request is approved, you can withdraw from the account via TopChange. After that:

In your user panel, select Withdraw Funds from the Funds menu.

Check your wallet address and click Continue.

Tap the Top-Change option, select your wallet number from your Top-Change wallet list, and click Continue.

In the Withdraw amount section, enter the amount you want to withdraw from your wallet and click Continue.

Enter the code sent to your email and click Verify.

The result of your request will be displayed.

How do I withdraw through cryptocurrency

In your user panel, select Payment Details from the Funds menu.

Click the Upload Payment Details button.

Select Crypto Address from the list and then the cryptocurrency you want to withdraw.

Copy the address of the destination wallet from the platform you want to transfer the cryptocurrency and enter it in the Crypto Address field and click the Upload button.

Your request will be registered in Pending mode. Once the request is confirmed, you can withdraw from the account via cryptocurrency. After that:

In your user panel, click on Withdraw Funds from the Funds menu.

First, select your wallet address and click Continue.

From the list, select the CryptoCurrency option, and from the Payment Details section, choose the address of the wallet of the approved destination and click Continue.

Enter the amount you want to withdraw in dollars and click Continue.

Enter the code sent to your email in the Pin field and click Continue.

Finally, the result of the withdrawal will be shown to you.

Note that confirmation of withdrawals will be done within 24 working hours.

How long does for my withdrawal request to be processed?

Your withdrawal request is processed by our back office within 24 hours.

Is it possible to transfer money from one trading account to another?

Yes, you can request an internal transfer between two trading accounts.

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● OPO GROUP LTD. is a Securities Dealer registered in Seychelles  with registration number 8430865-1 and authorized by the Financial Services Authority (FSA) with license number SD124. The registered office of Opo Group Ltd is at CT House, Office 9D, Providence, Mahe Seychelles. ● OPO GROUP. is an approved member of The Financial Commission an international organization engaged in the resolution of disputes within the financial services industry in the Forex market located in Hong Kong and London. The Financial Commission protects traders’ interests, providing insurance for up to €20,000 per case.● OPO GROUP LLC. is authorized under the Provision of Investment Services, Limited Liability Company act chapter 151 of the revised Laws of Saint Vincent and Grenadines 2009, With Number 866LLC2021 and with registered office: Suite 305, Griffith Corporate Centre, Beachmont, Kingstown, St. Vincent and the Grenadines.● RISK DISCLAIMER:  Trading involves a high level of risk and may not be suitable for all traders or investors. You should carefully consider your trading goals or objectives, financial situations, level of experience and needs before entering into margin trading with Opofinance. There is a risk of losing substantially more than the investor’s initial investment. Hence, we advise you to only trade the products if you fully understand the risks involved, and can afford them.● OTHER INFORMATION:  The information on this website is subject to change at any time without any prior notice and is solely for educational purposes. The contents do not constitute investment advice and are provided as general market commentary. OPOFINANCE has taken measures to ensure the accuracy of the contents, however, does not guarantee it and is not liable for any losses incurred directly or indirectly from the use of or reliance on the website’s information. Please read out the full  Risk Disclosure Statement.● Important:  We are not accepting users from these countries: Turkey, Australia, USA, Japan, Canada, and North Korea.
● Refund:  For refunds please email to ([email protected]) and withdrawals take up to 1 business day.

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